Pricing
Try everything for 30 days. Then keep what you use.
Every new customer starts with 30 days of the full Everything plan — add a card at signup and that's it, no plan to pick up front. The trial does the deciding for you. And whatever you keep, the price is flat: no per-contact fees, no per-seat fees and no metering of any kind, so your busiest month costs the same as your quietest. Prices exclude any applicable taxes; Conciergr is sold to businesses only.
Front Desk
£49/month
The unmetered front desk. No caps, no counting.
- Unlimited conversations, flat, always
- Answers only from documents you own, every reply source-logged
- Your team keeps using WhatsApp as before
- Tone presets from properly casual to strictly formal
- The plan you land on if you never choose one
Everything
£149/month
Front Desk plus all four modules. Separately they'd be £165.
- Everything in Front Desk, unmetered
- All four modules included
- New modules we ship are included too
- The plan every 30-day trial runs on
In between: add any single module below to Front Desk for £29/month each. Annual billing: two months free.
Your first charge comes when the trial ends. We email you three days before it so you can choose what to keep — and if you don't choose, you continue on Front Desk, the lowest price on this page, never the most expensive by default. Cancel from Your plan in your Portal before then and you pay nothing. Cancel monthly plans anytime.
The modules
Switch on what your front desk should do next. £29/month each.
Follows up on every enquiry that hasn't booked or bought — one polite, well-timed nudge the next day while the interest is still warm, three check-ins after a trial or first visit, and a check-in before a start month they mentioned. Nobody books with a bot that nags.
Asks customers who have paid, for a trial or to join, for a Google review ten days after their visit, with your review link — once per customer, never a pestering loop. Each Branch can have its own Review Link, with your business link as the fallback.
Captures the booking in the same chat (who's coming, which class or slot), confirms it on the spot, emails the complete request straight to your inbox, and reminds the customer the day before.
Every enquiry logged and visible: where leads come from, what they ask, who booked, and where the rest stalled.
Why flat
Metered pricing punishes your best months.
Most tools in this space bill per contact, per seat, per conversation, or per AI reply. That arithmetic has a shape: the bill spikes at term start, exam season and open-day weeks, which are exactly the months your marketing finally works. A class business with a few hundred families can watch a "£40 a month" tool quietly become several times that once every parent messages in the same fortnight.
Conciergr is flat. Ten enquiries or a thousand, September or June, the price is the price. The only usage-based cost anywhere is Meta's own WhatsApp platform fee, which Meta bills directly to your own Meta billing account at their published rates. We never touch it, include it, or mark it up.
Common questions
The fine print, in plain language.
Prices are shown excluding any applicable taxes. Conciergr is sold to businesses only.
Meta bills platform message fees directly to your own Meta billing account, at Meta's published rates. Your Conciergr subscription never includes or resells them; you can see every penny in your own Meta account.
Best case, your WhatsApp answered itself for a month and you've seen exactly which modules earned their keep. We email you three days before your first charge so you can choose what to keep — Everything, or Front Desk plus the modules you actually used. If you don't choose, you continue on Front Desk, the lowest-priced plan; you're never defaulted onto the most expensive one. Cancel from Your plan in your Portal before then and the month cost you nothing: the assistant stops straight away, your WhatsApp keeps working exactly as before, and we keep your setup for 90 days in case you come back.
Most of it is copying two Google templates and filling in your prices and timetable. If your assistant isn't answering real customers within 14 days of your number being connected and your documents passing our automated checks, we work with you personally, free, until it is.
It's designed to answer only from your documents, and every reply is logged with the exact section it came from. If a reply ever states something about your business that your documents don't support, show it to us and that month is on us — the subscription fee is waived, or refunded as credit if already charged. The source log settles it, either way; the mechanics are in our Terms.
For the founding ten, never: launch prices are locked for life. For everyone after them, they may.
More questions, about changing timetables, other WhatsApp tools, your staff and busy days: see the FAQ.
Founding pricing
The first ten businesses lock these prices for life.
We're onboarding a small number of businesses between this autumn and the end of 2026, so every launch gets proper attention. Join the waitlist to claim a founding spot. When yours opens, these are the prices you keep, permanently.