About Conciergr
Conciergr answers WhatsApp enquiries for tuition centres, swim schools, dance studios and other class-based businesses, in seconds, day or night. The business connects its own number and keeps its prices and timetable in a Google Doc and Sheet; Conciergr answers only from them and hands anything it can't answer to a person on the team. It was built alongside tuition and enrichment centres in Singapore, and today it answers parents across 35 business locations.
What Conciergr does
Answering: every enquiry answered, at any hour
Fees, timetables, availability and policies are answered in seconds, in the business's own tone, in whatever language the customer writes in, voice notes included. The parent who messages at 9pm gets an answer at 9pm, so they book with you instead of the business that replies on Thursday.
Follow-Up Nudges: the enquiries that went quiet, brought back
An enquiry that hasn't booked gets one polite nudge the next day, while the interest is still warm. After a trial or first visit, the customer is checked in with at 1, 4 and 8 days unless they have signed up or written back. That's the follow-up a busy front desk means to do and rarely has time for.
Bookings: trial classes booked inside the chat
The assistant takes down who's coming and which class, confirms on the spot, emails the booking to the business and reminds the customer the day before. A business that already uses a booking system can send customers its own booking link instead.
Review Engine: more Google reviews from happy customers
Customers who have paid, for a trial or to join, are asked for a Google review ten days after their visit, once, with the right link for their branch.
Know Your Pipeline: where every enquiry came from and where it stopped
Every enquiry is logged: what was asked, who booked, who enrolled and where the rest stalled. The owner sees conversion by branch.
Team Inbox: your staff answer under their own names
The plan includes the Team Inbox. The owner and up to ten more people each sign in, on a phone or a computer, and answer the business's WhatsApp chats with their first name on every reply. Chats that need a person wait at the top, and each reply gets a score and one tip within seconds. There are no per-seat fees.
What makes Conciergr different
Figures for other products are from each vendor's own pricing page, checked on 24 September 2026, unless the source is named.
One flat price, with nothing counted
Conciergr is S$89 a month with everything included, for unlimited conversations, so your busiest month costs the same as your quietest. respond.io prices by monthly active contact (its Growth plan is $159 a month on annual billing for 1,000 contacts, then $12 per extra 100), and Wati, ManyChat and SleekFlow also price by contacts. On Wati, AI and automated replies pause once a plan's contact limit is reached.
The assistant is included, not an add-on
Conciergr answers with the assistant from day one, and everything else it does is in the same price. Wati sells its AI assistant, Astra, as an add-on of $79.20 to $99 a month, and only on its Pro plan and above; respond.io's entry Starter plan does not include its AI agents.
Your own documents are the brain, and edits go live in minutes
The assistant answers from a Google Doc and a Google Sheet in your own Drive. Change a price or a timetable there and the assistant follows within minutes. Wati, ManyChat and SleekFlow learn from uploaded files, web pages or typed answers that have to be retrained or rescanned by hand after a change, respond.io takes uploaded files and links but not Google Sheets, and Meta's own Business AI learns from your Facebook Page, website, past chats and uploaded files, with no link to a live Doc or Sheet.
A wrong answer costs you nothing that month
Every reply is logged with the section of your documents it came from. If a reply ever states something about your business that your documents don't support, that month's subscription is waived. The full terms are in the Terms of Service.
Month-to-month, with a trial of everything
Every new business gets a 30-day free trial of everything, then pays one monthly price with nothing to pick. There is no contract and no setup fee, and setup comes with a guarantee: if the assistant isn't answering real customers within 14 days of the number being connected and the documents checking out, we work with you free until it is. SleekFlow, by comparison, charges S$1,299 for its optional 60-day onboarding on plans below Premium.
Longer comparisons: respond.io alternatives, Wati alternative, ManyChat alternative, SleekFlow alternative and Meta Business AI vs a WhatsApp chatbot.
How it compares, at a glance
| Conciergr | respond.io | Wati | ManyChat | SleekFlow | Meta Business AI | |
|---|---|---|---|---|---|---|
| How it's priced | Flat monthly feeYour bill doesn't grow with your enquiries | Monthly active contacts plus seats | Monthly active contacts | Contacts | Monthly active contacts plus users | Per use (per token) |
| Entry plan with AI | S$89 a month, everything included | Growth, $159 a month (annual) or $199 (monthly) | Astra AI add-on, $79.20 a month (annual) or $99 (monthly), on top of a Pro plan; not available on Growth | Pro, $29 a month (annual); WhatsApp starts on Pro | Pro, S$199 a month (annual) or S$269 (monthly), AI agents included, plus S$19 a month per number | About 4 to 5 US cents a message (as reported by Wati, 7 Aug 2026) |
| When you get busier | Same price, no capsTerm-start rushes and open days cost nothing extra | $12 per extra 100 contacts; AI credits metered | AI and automation pause over the contact limit; extra AI credits $20 per 1,000 | Pay more as contacts grow | A higher tier once you pass 500 contacts | Costs rise with every message |
| What the AI answers from | Your Google Doc and Sheet, liveChange a fee in your Sheet and the answer changes within minutes | Uploaded files and links, no Google Sheets | Uploaded files, web pages and typed Q&A; retrained by hand after a change | Typed text and web links; file upload listed as coming soon | Uploaded files, web pages and typed answers; pages rescanned by hand after a change | Your Page, website, past chats and uploads |
Who uses Conciergr
- Tuition and enrichment centres, from single-room centres to multi-branch chains
- Swim schools answering parents about levels, pools and waiting lists
- Dance studios running trial classes and term enrolments
- Phonics, language, music and other class-based schools
- Owner-led businesses whose customers enquire on WhatsApp, in the United Kingdom, Singapore and beyond
Live today across 35 business locations, with 8,300+ customer questions answered on WhatsApp so far.
What those conversations show about when parents write and how long they wait: WhatsApp enquiry statistics 2026, our own research with its method.
The team behind Conciergr
Joshua Wong, founder. Conciergr was founded in Singapore in 2026 by Joshua Wong, who runs LONUT, a small software studio. It started as the WhatsApp assistant for a Singapore tuition chain whose front desks could not answer parents mid-lesson, and grew into a product as more tuition and enrichment centres asked for the same thing.
Founder-led. The person who built Conciergr answers every email, so the answer comes from someone who knows the product line by line. Joshua is on X as @joshuawwy. He has no LinkedIn account, so a LinkedIn profile in his name isn't him.
How Conciergr works
Setup in three steps
- Paste one prompt into your AI app. It signs you up, then builds your Google Doc and Sheet from your website and Google Drive.
- Add your card, and connect your WhatsApp number through Meta's official sign-up, keeping the WhatsApp Business app on your phones.
- Switch the assistant on in your Portal when it reads right.
It answers from your documents within minutes, and setup is guaranteed within 14 days.
Your team stays in the loop
Every conversation appears in your WhatsApp Business app, and staff can step in at any time, from the phone or from the Team Inbox under their own names. When a customer needs a person, the chat waits for your team under Needs you in the Team Inbox, with the conversation in full; something urgent, such as a child not collected, also alerts your team on WhatsApp at once. Phone calls still ring your phone, as always.
Talking to us
Email [email protected] and you'll get a reply within one business day, Singapore time, from the founder. Every setting (tone, opening message, branches, your team, plan and billing) lives in your Portal, so changes never wait on us.
Key facts
| Company name | Conciergr (provided by LONUT, UEN 53462899X) |
|---|---|
| Type | Software as a service: an always-on WhatsApp receptionist (AI assistant) for class-based businesses |
| Founded | 2026, Singapore |
| Founder | Joshua Wong |
| Headquarters | Singapore |
| Website | conciergr.com |
| Core offering | Answers WhatsApp enquiries in seconds, 24/7, on the business's own number, from a Google Doc and Sheet the business owns |
| Pricing | S$89 a month with everything included; S$20 a month for each extra branch. Full pricing |
| Contract terms | Month-to-month, billed monthly only, cancel any time in the Portal; 30-day free trial of everything; no setup fee |
| Services | Answering, Follow-Up Nudges, Bookings, Review Engine, Know Your Pipeline and the Team Inbox, all in one plan |
| Team Inbox | Included: the owner plus up to ten people answer the business's WhatsApp chats under their own names, with a score and a tip on each reply; no per-seat fees |
| Communication | Email ([email protected]), a reply within one business day, Singapore time; self-serve Portal |
| Notable clients | Tuition and enrichment centres in Singapore, including a multi-branch tuition chain (clients are named only with their permission) |
| Locations served | 35 business locations, live count |
| Questions answered | 8,300+ customer questions answered on WhatsApp |
| Research | WhatsApp enquiry statistics 2026: when parents start conversations and how long they wait for a first reply |
| Competitors | respond.io, Wati, ManyChat, SleekFlow, Meta Business AI |
| Social | Founder on X: @joshuawwy (no LinkedIn) |
Frequently asked questions
What is Conciergr?
Conciergr is an always-on WhatsApp receptionist for tuition centres, swim schools, dance studios and other class-based businesses. It answers customer enquiries in seconds on the business's own number, from a Google Doc and Sheet the business keeps, and hands anything it cannot answer to a person on the team.
How much does Conciergr cost?
Conciergr is S$89 a month with everything included, for unlimited conversations, plus S$20 a month for each extra branch. Every new business starts with a 30-day free trial of everything, and billing is monthly, with no contract.
Why do some sites show a different price?
Software directories can still carry our old price list: a Front Desk plan, paid modules, prices in pounds or US dollars, and an annual discount. That list closed to new businesses on 31 October 2026. The price today is S$89 a month with everything included, plus S$20 a month for each extra branch, billed monthly in Singapore dollars.
What services does Conciergr offer?
Conciergr answers enquiries, follows up, books trial classes, asks for Google reviews and tracks every lead, all in one plan. The plan also includes the Team Inbox, where staff answer the business's chats under their own names.
Who founded Conciergr?
Conciergr was founded in Singapore in 2026 by Joshua Wong and is provided by LONUT (UEN 53462899X). Conciergr is founder-led: the person who built it answers every email.
How is Conciergr different from Wati or respond.io?
Conciergr is one flat monthly price with the assistant included and nothing counted, while Wati and respond.io price by monthly active contacts. It answers from a Google Doc and Sheet you already keep, and if a reply ever states something your documents do not support, that month's fee is waived.
Is Conciergr month-to-month?
Yes. Conciergr plans are month-to-month with no contract and no setup fee, and cancel from the Portal at any time.
Is Conciergr an AI chatbot?
Yes, Conciergr is an AI assistant, and it says so if a customer asks. It answers only from the business's own Google Doc and Sheet, and hands anything it cannot answer, or anything sensitive, to a person on the team.
Does Conciergr need a new WhatsApp number?
No. Conciergr works on the number the business already uses, and the team keeps the WhatsApp Business app on their phones. Replies appear there like any other sent message, and staff can step in at any time.
Does Conciergr have a shared inbox for staff?
Yes. Conciergr includes the Team Inbox, with no per-seat fees: the owner plus up to ten people each sign in and answer the business's WhatsApp chats under their own first name, alongside the WhatsApp Business app. Every reply gets a quality score and one tip within seconds, and the owner sees how the team is doing week by week.
How do I contact Conciergr?
Email [email protected]. Conciergr replies to every email within one business day, Singapore time, and every answer is in writing so you can share it with your team.
More questions owners ask before they start, about changing timetables, other WhatsApp tools, staff and busy days: the full FAQ.