For tuition centres
Parents message at 9pm. Your centre answers at 9pm.
A parent who gets an answer at 9pm books with you, not with the centre that replies on Thursday. Conciergr answers fees, timetables, availability and trial classes in seconds, from a Google Doc and Sheet your own team keeps up to date. It was built alongside tuition and enrichment centres that field exactly these questions every day, across more than 30 locations.
Fees and timetable answered from the centre's own sheet, source logged, and the trial booked in two minutes.
The questions your line fields all day
Answered instantly, correctly, for the right branch.
"What time is Year 6 English on Saturdays?" Answered from your live schedule sheet, per branch.
"How much is it per month?" The right price for the right level and the right centre, never last term's.
"Can she try a class first?" Details collected in chat, the complete request emailed to your designated contact, with the branch named.
Make-up classes, holidays, payment terms: answered the way your handbook says, not from memory.
Complaints and anything sensitive get handed straight to your team, flagged and in full context.
Beyond answering
The follow-ups your admin never has time for.
Follow-Up
A parent enquired Tuesday and went quiet? Nudged gently on Wednesday — once, while the interest is still warm. Came for a trial? Checked in the next day, and twice more if they stay quiet.
Reviews
Happy parents asked for a Google review at the right moment, with your review link. Those reviews are what fill next term's classes.
Know Your Pipeline
Enquired → visited → trialled → enrolled, per branch. You see conversion, not anecdotes.
Start with the Front Desk answering; switch modules on when you're ready. See everything included →
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